{"MatterTextId":7281,"MatterTextGuid":"26DE737A-2F8B-4F13-8461-D442776383BD","MatterTextLastModifiedUtc":"2026-09-29T16:59:51.057","MatterTextRowVersion":"AAAAAACuG1o=","MatterTextMatterId":7226,"MatterTextVersion":"1","MatterTextPlain":"Title:\n..title\nApprove and authorize the Chairman to execute the Service Level Agreement (SLA) with Verizon Corporation for use of 3-1-1. Countywide (Alan Harris, Emergency Management Director) \n..end\nDivision:\n..division\nEmergency Management - Emergency Management\n..body\nAuthorized By:\nAlan Harris, Emergency Management Director\nContact/Phone Number: \nAlan Harris/407-665-5017\nBackground: \nThe Federal Communications Commission designated 3-1-1 for access to non-emergency police and other governmental services, providing communities with an alternative to calling 9-1-1 for situations that do not require an immediate emergency response.  The Service Level Agreement will allow Verizon phones to connect with the County switchboard when dialing 3-1-1 on a cellular device. \nRequested Action:\nStaff requests the Board approve and authorize the Chairman to execute the Service Level Agreement with Verizon Corporation for use of 3-1-1. \n","MatterTextRtf":"{\\rtf1\\fbidis\\ansi\\ansicpg1252\\deff0\\deflang1033\\deflangfe1033{\\fonttbl{\\f0\\fswiss\\fprq2\\fcharset0 Arial;}}\n{\\colortbl ;\\red255\\green255\\blue255;\\red0\\green0\\blue0;}\n\\viewkind4\\uc1\\pard\\ltrpar\\sa160\\sl252\\slmult1\\b\\f0\\fs28 Title:\\fs27\\par\n\\pard\\ltrpar\\sl252\\slmult1\\cf1\\b0\\fs2 ..title\\par\n\\pard\\ltrpar\\sa160\\sl252\\slmult1\\cf0\\fs28 Approve and authorize the Chairman to execute the Service Level Agreement (SLA) with Verizon Corporation for use of 3-1-1. Countywide \\b (Alan Harris, Emergency Management Director) \\b0\\fs27\\par\n\\pard\\ltrpar\\sl252\\slmult1\\cf1\\fs2 ..end\\par\n\\pard\\ltrpar\\sa160\\sl252\\slmult1\\cf0\\b\\fs28 Division:\\par\n\\pard\\ltrpar\\sl252\\slmult1\\cf1\\b0\\fs2 ..division\\par\n\\pard\\ltrpar\\sa160\\sl252\\slmult1\\cf0\\fs28 Emergency Management - Emergency Management\\fs27\\par\n\\pard\\ltrpar\\sl252\\slmult1\\cf1\\fs2 ..body\\par\n\\cf2\\b\\fs28 Authorized By:\\par\n\\pard\\ltrpar\\sb120\\sa120\\sl252\\slmult1\\b0 Alan Harris, Emergency Management Director\\fs24\\par\n\\pard\\ltrpar\\sa160\\sl252\\slmult1\\cf0\\b\\fs28 Contact/Phone Number:\\fs27  \\par\n\\b0\\fs28 Alan Harris/407-665-5017\\fs27\\par\n\\b\\fs28 Background:\\fs27  \\par\n\\b0\\fs28 The Federal Communications Commission designated 3-1-1 for access to non-emergency police and other governmental services, providing communities with an alternative to calling 9-1-1 for situations that do not require an immediate emergency response.  The Service Level Agreement will allow Verizon phones to connect with the County switchboard when dialing 3-1-1 on a cellular device. \\fs27\\par\n\\b\\fs28 Requested Action:\\fs27\\par\n\\b0\\fs28 Staff requests the Board approve and authorize the Chairman to execute the Service Level Agreement with Verizon Corporation for use of 3-1-1. \\fs27\\par\n}\n"}